I thrive when I am solving problems, whether it is my own or with others who take my assistance. The bigger the challenge, the more I am at ease and in my element. I am this confident because I don’t really solve any of your problems. I help you channel your own expertise by adding on the required learning to help change your perspectives and to learn new methods. Once you have these additional skills and start building new competencies through practice, you and your teams essentially end up solving problems on your own.
All large scale change is a culture change in establishing continuous learning behaviours. For you, therefore, to effectively problem-solve, it requires an approach to building a culture that is systemic, outcome-based; and extremely values and principles-based. To direct this change, you need to learn to clearly define how you are going to measure your success. Once you are able to inspect your assumptions and your counter-intuitive truths, determine what values and principles that you are after, then you are in a better place to solve your problems.
Problem-identification is complex ethnography. Usually while solving complex problems we often jump into solutions too early. It helps to step back, look at it from multiple perspectives; learn, understand, and evaluate multiple options before deciding the next effective course of action. It then becomes so much easier to pick your methods, practices, tools, and techniques that are required to create such potential options for you.
I help problem solve by applying my lifelong experiences and learnings for you to learn, so that you have those multiple perspectives on creating potential options, in the context of your situation and constraints.
If your problems keep coming back and you have not had the opportunity to build proactive resilience, then perhaps you are looking at the wrong problems to solve and have not gotten to identify those that are truly valuable to you, that get to the bottom of what you are trying to achieve.
There are two things that are of extreme value – what you do with your time and money. Neither of them comes back once spent. So, if you want to get those additional perspectives on your problem solving to “turn on a dime”, I am there to assist.
Here are some typical types of problems that I can help you solve:
- Our teams are not productive enough – in spite of all the investments we have made in coaching, training, and certification
- We hear a lot of terminology being used – Agile, Scrum, Lean, SAFe, Design Thinking but we can’t see any significant actual outcomes from all these changes.
- Project or Product organization? How do move from one to another?
- We struggle with decision making – how do we decide on what to work on aligned to our strategic intent and what tools and techniques to use in the context of each piece of work. Is it one size fits all or various approaches in the context of the problem?
- How do we become truly customer-centric? Is such a thing even feasible?
- What are the modern approaches to engaged employees? How do use the knowledge from the sciences of how humans work in large groups?
- We have challenges determining what to work on every year
- We have challenges in prioritizing and ordering work in a way it can be executed and validated in the market in small chunks
- We need help in effective business-technology organization design and effective way for structuring teams to work together
- We are unable to decompose our monolithic technology replacement (ERP, CRM, Salesforce, Guidewire, <substitute any technology here>) that can be deployed in small increments while completely reinvigorating and modernizing our business process while doing it
- How do we automate technology? And to what extent?
- We are a disjointed organization with too many moving parts – how do we make all this work?